Privacy Policy
Introduction
Tidwell, Swaim and Associates respects your privacy and consequently we take
it as seriously as you do. We believe that an online experience
does not need to be accompanied by unwarranted and unsolicited email from
other companies not associated with Tidwell, Swaim and Associates. For these
reasons we have this privacy policy to ensure that you know how Tidwell, Swaim and Associates handles your information and privacy.
Privacy for Web Visitors
Anyone can visit our website with privacy. Due to the nature of the site and
because we allow secured access for activities such as downloads, certain account-specific information
is required in order for a transaction to take place. Any information provided
is held strictly confidential by Tidwell, Swaim and Associates and will not
be sold to any other organizations or businesses.
or services.
Types of Account Information
On some pages users can request information on products
and services offered by Tidwell, Swaim and Associates and or its partners.
This account-specific information may be used to fulfill these
processes in the request for which it was intended.
Privacy of Online Information
Tidwell, Swaim and Associates will take commercially reasonable steps to insure
that your account-specific information is safeguarded against unauthorized
access. We will not make account-specific information that is gathered from
our site available to unaffiliated organizations for commercial purposes
unrelated to the business of Tidwell, Swaim and Associates, except with the
account holder's permission, as required by law, for safety reasons, or to survey user satisfaction,
under nondisclosure protection. We do not share the information with outside
parties, except when necessary to process potential services. We do not sell account information from our web site to
any outside party.
Collection and Use of Personal Information
• When you access certain membership areas on our site, you may need
to provide your name, address, e-mail, and phone number to set
up an account with us depending on the services to which you subscribe. This is so that we may have a record of your visit,
customize our site to your options, and speed up your checkout process should
you decide to purchase goods or services during future visits. This information
is stored securely on our server (see section below), and is only used by Tidwell, Swaim and Associates
and approved third party suppliers associated with Tidwell, Swaim and Associates for the sole
purpose of fulfilling any transacted order for services or goods.
• At the time of purchase of products or services, it may be required
that you enter your credit card number, type, and expiration date. This information
is required in order to process your order and your credit card. Tidwell, Swaim and Associates
does not at any point store or keep record of your credit card information
at any time. At the point of purchase your credit card information is passed
from our site directly to our online merchant via Secure Socket Layer (SSL)
(see below Transmission of Data) to charge your credit card the stated amount.
Once the credit card information is passed from our site to the merchant, we
no longer have a record of the number used.
• In the case that a dispute arises from a purchase or order, Tidwell, Swaim and Associates
may choose to retain copies of the emails and correspondence to store for further
record.
Protection of Your Information
Tidwell, Swaim and Associates uses a variety of security measures to ensure
that your account-specific information is kept strictly confidential and
is protected from unauthorized access. When setting up an account, your
information is stored behind a secure server via multiple encryption methods
as well as Secure Socket Layer (SSL) on the site. Information stored on
the server is only available to a select number of people at Tidwell, Swaim and Associates that have access to these records.
Transmission of Data
At the point of purchase of services or goods, your account-specific information,
as well as your credit card information is transmitted via Secure Socket
Layer (SSL) to our online merchant’s secure site where it is then processed
by the authorizing entities who have been certified secure site suppliers.
The subsequent response from the transaction
is then passed back to Tidwell, Swaim and Associates’ secure site via Secure Socket Layer (SSL).
Cookies and Sessions
Tidwell, Swaim and Associates chooses not to use cookies on our site for our
protection as well as yours. Cookies are files that are stored on the user's
hard drive that have information saved in them about their preferences from
the site. Cookies have proven to be a security risk in certain situations
and because of this, many users and companies choose to disable cookies
on their machines. For this reason Tidwell, Swaim and Associates has chosen
to use sessions, so that users do not have to change setting on their computer
in order to view our site. Sessions are similar to cookies, but sessions
are stored on the server instead of the individual’s computer. Because
sessions begin to take up space on the server as well as pose a security
risk Tidwell, Swaim and Associates erases all session variables when the
browser is closed.
Outside Parties
Tidwell, Swaim and Associates does not sell, trade or otherwise transfer outside
itself any account-specific information that visitors provide in any
registration or set up of an account, unless needed to process an order
(ex. Shipping address etc.).
Opt-out, Remove, or Modify information provided to
Tidwell, Swaim and Associates
If at any point the user feels like they want to opt-out, modify, or remove
the information that has been voluntarily stored in our database, Tidwell, Swaim and Associates
offers this opportunity to its users, by simply noting the changes that need
to be made and emailing them to mktg@tsalaw.com
Consent
By using our website, you consent to the collection and use of this information
by Tidwell, Swaim and Associates. If we decide to change our privacy policy
at any point changes will be posted here on this page, so that you are always
aware of what information we are collecting, how it is being used, and stored.
We are committed to your satisfaction and your privacy and welcome your
comments at any time. Please feel free to email us at mktg@tsalaw.com.
Terms and Conditions
Please also visit the terms and conditions page governing
the use of the entire Tidwell, Swaim and Associates site.